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Criterion
A paper-based illustration representing C4 Model with its core stages and visible working result.
Architecture
C4 Model
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Hypothesis-Driven Troubleshooting.
Engineering
Hypothesis-Driven Troubleshooting
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
The C4 Model makes a system legible across several resolution levels, from context down to code. It suits situations where different audiences need to understand the same architecture from different altitudes.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When systems fail unexpectedly, spontaneous attempts often produce more noise than insight. Hypothesis-driven Troubleshooting translates symptoms into testable assumptions and makes troubleshooting learnable.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
LowMediumMediumLow
Timedifferent
1-4 h45-90 min30-240 min15-30 min
Participantsdifferent
1-52-51-62-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Context Diagram, Container Diagram, Component DiagramA3 Report, Action Plan, Root Cause AnalysisHypothesis Log, Test Plan, Evidence Notes, Diagnosis SummaryRoot cause notes, Countermeasures
Tagsno overlap
ArchitectureCommunicationVisualization
LeanProblem solvingCoachingOperations
TroubleshootingProblem solvingDiagnosis
Root causeIncidentLeanProblem solving
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