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Criterion
Paper illustration of Business Model Stress Test with its method-specific working model.
Business Strategy
Business Model Stress Test
Paper illustration of VRIO Framework with its method-specific working model.
Business Strategy
VRIO Framework
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Purposedifferent
A Business Model Stress Test checks how well a business model holds up under pressure and headwinds. It compares strengths, risks, market logic, and courses of action. The result is captured as a stress-test report and action plan per scenario.The VRIO Framework rates resources and capabilities on whether they are Valuable, Rare, Inimitable, and Organized. It compares strengths, risks, market logic, and courses of action. The result is captured as a VRIO table and strategic actions.When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.
Complexitydifferent
HighMediumHighMedium
Timedifferent
Half day90-180 min0.5-2 Tage1-3 h
Participantsdifferent
3-83-66-123-10
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Stress Test Report, Action Plan per ScenarioVRIO Table, Strategic ActionsService Blueprint, Fail Points, Ownership MapCustomer Journey Canvas, Pain Points, Experience Opportunities
Tagsno overlap
StrategyBusiness modelRiskDiagnosis
StrategyDiagnosisBusiness modelCapability
Service designOperationsJourneyBlueprint
JourneyCustomerService designCanvas
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