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Criterion
Paper illustration for Bucket System.
Agile
Bucket System
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Paper illustration for Planning Poker.
Agile
Planning Poker
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Purposedifferent
When a large batch of work needs a fast, rough estimate, it sorts items into predefined size buckets. It sorts work by value, risk, and delivery ability. The result is captured as a Bucketed Backlog, Relative Estimates, and Split Candidates.When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.When estimates within the team diverge too much, it puts differing expectations on a common test bench. It separates rough complexity from unspoken assumptions.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.
Complexitydifferent
MediumHighLowMedium
Timedifferent
30-90 min0.5-2 Tage2-5 min je Item1-3 h
Participantsdifferent
3-126-123-93-10
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Bucketed Backlog, Relative Estimates, Split CandidatesService Blueprint, Fail Points, Ownership MapRelative Estimates, Assumption Notes, Split CandidatesCustomer Journey Canvas, Pain Points, Experience Opportunities
Tagsno overlap
EstimationBacklogRelative sizing
Service designOperationsJourneyBlueprint
EstimationAgileRelative sizingTeam
JourneyCustomerService designCanvas
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