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Criterion
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Rich Picture workspace showing the question, observations, and next decision.
Systems Thinking
Rich Picture
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration of Scatter Diagram with its method-specific working model.
Operations
Scatter Diagram
Purposedifferent
After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.A Rich Picture brings an unclear situation onto a shared drawing. It captures actors, tensions, information flows, and blind spots before the team jumps to solutions too early.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.When the question is whether two measures are related, the method makes patterns in the data picture visible. It separates felt correlations from relationships that actually show up in the data.
Complexitydifferent
MediumLowMediumLow
Timedifferent
30-90 min30-90 min1-4 h30-90 min
Participantsdifferent
3-122-103-81-4
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Postmortem Doc, Action Items, TimelineRich Picture, Problem Framing NotesProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanScatter Plot, Korrelationsnotiz, Hypothesenliste
Tagsno overlap
Site Reliability EngineeringIncidentLearningReliability
Systems thinkingSoft systemsFramingVisualization
Root causeProblem solvingQualityIncident
Root causeQualityVisualization
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