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Criterion
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Paper illustration for Incident Timeline Analysis.
DevOps
Incident Timeline Analysis
Paper illustration for Evaporating Cloud.
Systems Thinking
Evaporating Cloud
Paper illustration for Future Reality Tree.
Systems Thinking
Future Reality Tree
Purposedifferent
After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.For an incident with an unclear sequence, the method makes the timeline precisely visible. It separates perception, reaction, and delay so cause and effect become more clearly readable.The method makes visible why two seemingly incompatible demands arise and which assumption must be tested to resolve the conflict.A Future Reality Tree shows how desired actions are meant to lead to a better system state. The method checks whether a path of change holds together logically before time flows into implementation.
Complexitydifferent
MediumMediumMediumHigh
Timedifferent
30-90 min60-180 min60-120 min2-4 h
Participantsdifferent
3-123-102-83-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Postmortem Doc, Action Items, TimelineIncident Timeline, Evidence Log, Delay Analysis, Improvement ActionsConflict Cloud, Assumption List, Breakthrough Ideas, Next ExperimentsFuture Reality Tree, Negative Branches, Assumption List, Improved Injections
Tagsno overlap
Site Reliability EngineeringIncidentLearningReliability
IncidentTimelineSite Reliability Engineering
Theory of ConstraintsAssumptionsSystems thinking
Theory of ConstraintsSystems thinkingChange
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