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| Criterion |  DevOps Blameless Postmortem |  UX Research HEART Framework |  DevOps Game Day |  Operations Learning Review |
|---|---|---|---|---|
Purposedifferent | After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic. | After a project phase with mixed results, the method makes learning from the individual case reusable. It connects events, decisions, and systemic conditions into robust insights. |
Complexitydifferent | Medium | Medium | High | Medium |
Timedifferent | 30-90 min | 120 min initial, dann laufend | Halber Tag | 1-3 h |
Participantsdifferent | 3-12 | 3-6 | 5-20 | 3-10 |
Formatdifferent | Workshop + async | Workshop + async | Workshop | Workshop |
Outputdifferent | Postmortem Doc, Action Items, Timeline | HEART-GSM Table, Dashboard | Simulation Notes, Gaps List, Updated Runbooks | Learning Review Notes, System Factors, Improvement Actions |
Tagsno overlap | Site Reliability EngineeringIncidentLearningReliability | MetricsUX researchMeasurementSatisfaction | ResilienceOperationsIncident | LearningRetrospectiveIncidentOperations |