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| Criterion | ![]() DevOps Blameless Postmortem | ![]() UX Research HEART Framework | ![]() Operations Causal Factor Analysis | ![]() Operations Barrier Analysis |
|---|---|---|---|---|
Purposedifferent | After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events. | For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions. |
Complexitydifferent | Medium | Medium | High | Medium |
Timedifferent | 30-90 min | 120 min initial, dann laufend | 2-6 h | 2-4 h |
Participantsdifferent | 3-12 | 3-6 | 3-10 | 2-6 |
Formatsame | Workshop + async | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Postmortem Doc, Action Items, Timeline | HEART-GSM Table, Dashboard | Event Timeline, Causal Factor Chart, Cause List, Corrective Actions | Barrier Inventory, Failure Analysis per Barrier, Action Backlog |
Tagsno overlap | Site Reliability EngineeringIncidentLearningReliability | MetricsUX researchMeasurementSatisfaction | CausalityIncidentRoot causeTimeline | Root causeSafetyIncident |



