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Criterion
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Paper illustration for Future Reality Tree.
Systems Thinking
Future Reality Tree
Paper illustration for Evaporating Cloud.
Systems Thinking
Evaporating Cloud
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Purposedifferent
After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.A Future Reality Tree shows how desired actions are meant to lead to a better system state. The method checks whether a path of change holds together logically before time flows into implementation.The method makes visible why two seemingly incompatible demands arise and which assumption must be tested to resolve the conflict.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.
Complexitydifferent
MediumHighMediumMedium
Timedifferent
30-90 min2-4 h60-120 minAs needed
Participantsdifferent
3-123-82-84-15
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Postmortem Doc, Action Items, TimelineFuture Reality Tree, Negative Branches, Assumption List, Improved InjectionsConflict Cloud, Assumption List, Breakthrough Ideas, Next ExperimentsIncident Log, Action Tracker, Stakeholder Updates
Tagsno overlap
Site Reliability EngineeringIncidentLearningReliability
Theory of ConstraintsSystems thinkingChange
Theory of ConstraintsAssumptionsSystems thinking
IncidentOperationsReliability
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