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Criterion
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
MediumHighLowHigh
Timedifferent
30-90 min1-4 Wochen15-30 min2-8 h
Participantsdifferent
3-126-30 Experten2-62-8
Formatdifferent
Workshop + asyncAsyncWorkshopWorkshop + async
Outputdifferent
Postmortem Doc, Action Items, TimelineExpert Forecast, Consensus Range, Assumption NotesRoot cause notes, CountermeasuresProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
Site Reliability EngineeringIncidentLearningReliability
ForecastingExpertsDecisionStrategy
Root causeIncidentLeanProblem solving
Problem solvingRoot causeDecisionOperations
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