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Criterion
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Purposedifferent
After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.
Complexitydifferent
MediumHighHighMedium
Timedifferent
30-90 min2-6 h2-8 hAs needed
Participantsdifferent
3-123-102-84-15
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Postmortem Doc, Action Items, TimelineEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsProblem Analysis, Decision Analysis, Risk PlanIncident Log, Action Tracker, Stakeholder Updates
Tagsno overlap
Site Reliability EngineeringIncidentLearningReliability
CausalityIncidentRoot causeTimeline
Problem solvingRoot causeDecisionOperations
IncidentOperationsReliability
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