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Criterion
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Paper illustration for CATWOE Analysis.
Systems Thinking
CATWOE Analysis
Rich Picture workspace showing the question, observations, and next decision.
Systems Thinking
Rich Picture
Paper illustration for Incident Timeline Analysis.
DevOps
Incident Timeline Analysis
Purposedifferent
After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way.A Rich Picture brings an unclear situation onto a shared drawing. It captures actors, tensions, information flows, and blind spots before the team jumps to solutions too early.For an incident with an unclear sequence, the method makes the timeline precisely visible. It separates perception, reaction, and delay so cause and effect become more clearly readable.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
30-90 min45-90 min30-90 min60-180 min
Participantsdifferent
3-123-82-103-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Postmortem Doc, Action Items, TimelineCATWOE Canvas, Root Definition, Stakeholder Perspectives, ConstraintsRich Picture, Problem Framing NotesIncident Timeline, Evidence Log, Delay Analysis, Improvement Actions
Tagsno overlap
Site Reliability EngineeringIncidentLearningReliability
Systems thinkingFramingStakeholders
Systems thinkingSoft systemsFramingVisualization
IncidentTimelineSite Reliability Engineering
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