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Criterion
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Paper illustration for CATWOE Analysis.
Systems Thinking
CATWOE Analysis
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Paper illustration for Incident Timeline Analysis.
DevOps
Incident Timeline Analysis
Purposedifferent
After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.For an incident with an unclear sequence, the method makes the timeline precisely visible. It separates perception, reaction, and delay so cause and effect become more clearly readable.
Complexitydifferent
MediumMediumHighMedium
Timedifferent
30-90 min45-90 min2-6 h60-180 min
Participantsdifferent
3-123-83-103-10
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Postmortem Doc, Action Items, TimelineCATWOE Canvas, Root Definition, Stakeholder Perspectives, ConstraintsEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsIncident Timeline, Evidence Log, Delay Analysis, Improvement Actions
Tagsno overlap
Site Reliability EngineeringIncidentLearningReliability
Systems thinkingFramingStakeholders
CausalityIncidentRoot causeTimeline
IncidentTimelineSite Reliability Engineering
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