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Criterion
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Contradiction Analysis.
Innovation
Contradiction Analysis
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When a system should improve while another measure suffers as a result, the method makes the underlying conflict precisely formulable. It separates the desired effect from its side effect. This makes solutions possible that address the contradiction deliberately instead of half-heartedly.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
30-90 min15-30 min60-120 min1-4 h
Participantsdifferent
3-122-62-83-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Postmortem Doc, Action Items, TimelineRoot cause notes, CountermeasuresContradiction Statement, Abstraction Notes, Solution Principles, Concept IdeasProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
Site Reliability EngineeringIncidentLearningReliability
Root causeIncidentLeanProblem solving
ContradictionsInnovationProblem solving
Root causeProblem solvingQualityIncident
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