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| Criterion |  Operations Barrier Analysis |  Operations MORT Analysis |  UX Design Customer Journey Canvas |  Operations Family Tree Analysis |
|---|---|---|---|---|
Purposedifferent | For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions. | For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | For a series of incidents with a similar pattern, the method arranges individual events as branches of a common origin. It makes visible which conditions keep recurring. |
Complexitydifferent | Medium | High | Medium | Medium |
Timedifferent | 2-4 h | Mehrere Tage bis Wochen | 1-3 h | 2-4 h |
Participantsdifferent | 2-6 | 2-6 | 3-10 | 2-6 |
Formatdifferent | Workshop + async | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Barrier Inventory, Failure Analysis per Barrier, Action Backlog | MORT Worksheets, Findings per Branch, Corrective Actions, Systemic Recommendations | Customer Journey Canvas, Pain Points, Experience Opportunities | Family Tree Diagram, Pattern Notes, Systemic Measures |
Tagsno overlap | Root causeSafetyIncident | Root causeSafetySystemicIncident | JourneyCustomerService designCanvas | Root causePatternsIncidentSystemic |