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Selected:ATAM (Architecture Tradeoff Analysis Method)Customer Journey CanvasCustomer Journey MappingArchitecture Inception Canvas
| Criterion |  Architecture ATAM (Architecture Tradeoff Analysis Method) |  UX Design Customer Journey Canvas |  UX Research Customer Journey Mapping |  Architecture Architecture Inception Canvas |
|---|---|---|---|---|
Purposedifferent | ATAM helps teams weigh architecture decisions when quality goals compete. The team considers business goals, stakeholder expectations, and technical decisions together. The evaluation shows which risks need further investigation. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | The Architecture Inception Canvas bundles the first architecture questions into a compact decision picture. It fits when an initiative is still in motion but still needs clear guardrails. |
Complexitydifferent | High | Medium | Medium | Low |
Timedifferent | Several meetings plus preparation and analysis; total effort depends on scope | 1-3 h | 2-4 h | 1-2 h |
Participantsdifferent | Evaluation team, architects, and relevant stakeholders | 3-10 | 4-10 | 3-8 |
Formatdifferent | Workshop + async | Workshop | Workshop | Workshop |
Outputdifferent | Prioritized quality scenarios in a utility tree, Architecture risks with reasoning and assumptions, Sensitivity and trade-off points, Findings report with open investigations | Customer Journey Canvas, Pain Points, Experience Opportunities | Journey Map, Pain-point List, Opportunity Backlog | Inception Canvas, Risks, Goal List, Open Questions |
Tagsno overlap | ArchitectureQualityRiskTradeoffsStakeholders | JourneyCustomerService designCanvas | JourneyServiceService design | AlignmentArchitectureCanvas |