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Criterion
Paper illustration of an assumption matrix with prioritized test cards
Decision Making
Assumption Surfacing
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Purposedifferent
Plans often contain assumptions that were never openly stated and remain dangerous precisely because of that. Assumption Surfacing makes these silent premises visible and prioritizes which of them carry the initiative or could sink it.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.
Complexitysame
LowLowLowLow
Timedifferent
45-90 min30–60 min30–60 min per interview60-90 min
Participantsdifferent
2-84-81 participant per interview4-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Assumption List, Critical Assumptions, Learning PlanEmpathy Map, Assumptions List, Research GapsInterview Notes, Themes, Insight SummaryProblem Cluster, Prioritized Challenge, Experiment
Tagsno overlap
AssumptionsRiskDecisionDiscovery
SynthesisQualitativeWorkshop
QualitativeResearchCustomerDiscovery
FacilitationDecisionProblem solvingWorkshop
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