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Criterion
Design sheets and interface cards connect to jointly written pseudocode with highlighted unresolved questions.
Architecture
ARID (Active Reviews for Intermediate Designs)
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration for Risk Storming.
Architecture
Risk Storming
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Purposedifferent
ARID examines how well developers can work with a technical design. It focuses on a part of the system that can still be revised, between the architecture overview and the detailed specification.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.Helps clarify architecture context, options, and consequences in concrete terms. It organizes technical context, alternatives, and consequences. The result is captured as an Annotated Diagram, a Prioritized Risk List, and an Action Backlog.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
2–4 h review as a planning range; preparation and evaluation additional2-4 h60-90 min1-3 h
Participantsdifferent
Designers, developers as users, and facilitation4-104-123-10
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Prioritized development tasks, Jointly produced code or pseudocode, Observed difficulties and open design questions, Proposed design revisionsJourney Map, Pain-point List, Opportunity BacklogAnnotated Diagram, Prioritized Risk List, Action BacklogCustomer Journey Canvas, Pain Points, Experience Opportunities
Tagsno overlap
ArchitectureEngineeringFeedbackValidationTasks
JourneyServiceService design
RiskArchitectureWorkshopValidation
JourneyCustomerService designCanvas
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