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Criterion
Paper illustration for Argument Mapping
Decision Making
Argument Mapping
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration for DACI
Decision Making
DACI
Paper illustration of two considered options leading to a decision record with a marked status and visible consequences.
Architecture
Architecture Decision Record
Purposedifferent
When statements, evidence, and counterarguments get mixed up, a debate quickly loses its structure. Argument Mapping breaks a thesis down into its reasoning and makes visible what it really rests on.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-3 h2-4 h30-60 min15-45 min
Participantsdifferent
1-84-102-101-3
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncAsync
Outputdifferent
Argument Map, Evidence Gaps, Decision RationaleJourney Map, Pain-point List, Opportunity BacklogDACI Matrix, Decision Owner, Decision LogADR File, Decision Log, Rationale
Tagsno overlap
SensemakingDecisionRationale
JourneyServiceService design
DecisionRolesGovernanceAlignment
ArchitectureRationaleDocumentationGovernance
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