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| Criterion |  Operations ALPEN Method |  UX Design Customer Journey Canvas |  Facilitation Power Interest Grid |  UX Design Service Blueprinting |
|---|---|---|---|---|
Purposedifferent | With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When many stakeholders compete for attention at once, the Power Interest Grid sorts them by influence and stake. It turns individual contributions into a visible selection. The result is captured as a Power Interest Grid and a stakeholder-specific strategy. | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. |
Complexitydifferent | Low | Medium | Low | High |
Timedifferent | 10-20 min daily | 1-3 h | 30-60 min | 0.5-2 Tage |
Participantsdifferent | 1 | 3-10 | 2-8 | 6-12 |
Formatdifferent | Async | Workshop | Workshop | Workshop |
Outputdifferent | Daily Plan, Time Estimates, Review Notes | Customer Journey Canvas, Pain Points, Experience Opportunities | Power Interest Grid, Strategy per Stakeholder | Service Blueprint, Fail Points, Ownership Map |
Tagsno overlap | PlanningTime managementProductivityOperations | JourneyCustomerService designCanvas | StakeholdersFacilitationAlignmentPlanning | Service designOperationsJourneyBlueprint |