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Criterion
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Rich Picture workspace showing the question, observations, and next decision.
Systems Thinking
Rich Picture
Purposedifferent
After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.A Rich Picture brings an unclear situation onto a shared drawing. It captures actors, tensions, information flows, and blind spots before the team jumps to solutions too early.
Complexitydifferent
LowMediumHighLow
Timedifferent
20-45 min1-3 h0.5-3 Tage30-90 min
Participantsdifferent
3-123-105-152-10
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Lessons learned, Action items, Event summaryProcess Map, Handoff List, Improvement BacklogRich Picture, Root Definitions, Conceptual Models, Change AgendaRich Picture, Problem Framing Notes
Tagsno overlap
LearningOperationsImprovement
ProcessOperationsImprovement
Soft systemsComplexitySensemakingSystems thinking
Systems thinkingSoft systemsFramingVisualization
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