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Criterion
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for DACI
Decision Making
DACI
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
LowMediumLowLow
Timedifferent
20-45 min1-3 h30-60 min30-120 min
Participantsdifferent
3-123-102-102-6
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Lessons learned, Action items, Event summaryProcess Map, Handoff List, Improvement BacklogDACI Matrix, Decision Owner, Decision LogObservation Notes, Improvement Ideas
Tagsno overlap
LearningOperationsImprovement
ProcessOperationsImprovement
DecisionRolesGovernanceAlignment
LeanObservationProcessOperations
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