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Criterion
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Paper illustration of a yellow story card, blue rule cards, green example cards and a red question card on a light workspace.
Agile
Example Mapping
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Purposedifferent
After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.When a story carries business rules and exceptions, it brings clarity before implementation. It makes examples, open questions, and boundaries visible enough that the logic becomes jointly sound.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.
Complexitydifferent
LowLowLowMedium
Timedifferent
20-45 min30-60 min30-120 min1-3 h
Participantsdifferent
3-123-72-63-10
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Lessons learned, Action items, Event summaryExample Map, Acceptance Criteria, Open QuestionsObservation Notes, Improvement IdeasProcess Map, Handoff List, Improvement Backlog
Tagsno overlap
LearningOperationsImprovement
Behavior-Driven DevelopmentRequirementsExamplesRefinement
LeanObservationProcessOperations
ProcessOperationsImprovement
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