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Selected:Architecture Decision RecordService BlueprintingCustomer Journey CanvasArchitecture Inception Canvas
| Criterion | ![]() Architecture Architecture Decision Record | ![]() UX Design Service Blueprinting | ![]() UX Design Customer Journey Canvas | ![]() Architecture Architecture Inception Canvas |
|---|---|---|---|---|
Purposedifferent | An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable. | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | The Architecture Inception Canvas bundles the first architecture questions into a compact decision picture. It fits when an initiative is still in motion but still needs clear guardrails. |
Complexitydifferent | Low | High | Medium | Low |
Timedifferent | 15-45 min | 0.5-2 Tage | 1-3 h | 1-2 h |
Participantsdifferent | 1-3 | 6-12 | 3-10 | 3-8 |
Formatdifferent | Async | Workshop | Workshop | Workshop |
Outputdifferent | ADR File, Decision Log, Rationale | Service Blueprint, Fail Points, Ownership Map | Customer Journey Canvas, Pain Points, Experience Opportunities | Inception Canvas, Risks, Goal List, Open Questions |
Tagsno overlap | ArchitectureRationaleDocumentationGovernance | Service designOperationsJourneyBlueprint | JourneyCustomerService designCanvas | AlignmentArchitectureCanvas |



