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Selected:Architecture Decision RecordCustomer Journey MappingCustomer Journey CanvasArchitecture Inception Canvas
| Criterion | ![]() Architecture Architecture Decision Record | ![]() UX Research Customer Journey Mapping | ![]() UX Design Customer Journey Canvas | ![]() Architecture Architecture Inception Canvas |
|---|---|---|---|---|
Purposedifferent | An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | The Architecture Inception Canvas bundles the first architecture questions into a compact decision picture. It fits when an initiative is still in motion but still needs clear guardrails. |
Complexitydifferent | Low | Medium | Medium | Low |
Timedifferent | 15-45 min | 2-4 h | 1-3 h | 1-2 h |
Participantsdifferent | 1-3 | 4-10 | 3-10 | 3-8 |
Formatdifferent | Async | Workshop | Workshop | Workshop |
Outputdifferent | ADR File, Decision Log, Rationale | Journey Map, Pain-point List, Opportunity Backlog | Customer Journey Canvas, Pain Points, Experience Opportunities | Inception Canvas, Risks, Goal List, Open Questions |
Tagsno overlap | ArchitectureRationaleDocumentationGovernance | JourneyServiceService design | JourneyCustomerService designCanvas | AlignmentArchitectureCanvas |



