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Criterion
Paper illustration of two considered options leading to a decision record with a marked status and visible consequences.
Architecture
Architecture Decision Record
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
LowLowMediumLow
Timedifferent
15-45 min30-120 minAs needed15-30 min
Participantsdifferent
1-32-64-152-6
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
ADR File, Decision Log, RationaleObservation Notes, Improvement IdeasIncident Log, Action Tracker, Stakeholder UpdatesRoot cause notes, Countermeasures
Tagsno overlap
ArchitectureRationaleDocumentationGovernance
LeanObservationProcessOperations
IncidentOperationsReliability
Root causeIncidentLeanProblem solving
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