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Criterion
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Purposedifferent
With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.
Complexitydifferent
LowMediumLowMedium
Timedifferent
20-45 min1-4 h45-90 min1-3 h
Participantsdifferent
1-83-83-122-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Ownership Reflection, Action Commitment, Coaching NotesProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanExpectation Map, Alignment Notes, AgreementsCause Tree, Evidence Notes, Countermeasures
Tagsno overlap
ResponsibilityLeadershipTeam
Root causeProblem solvingQualityIncident
AlignmentStakeholdersTeam
Root causeTreeIncidentQuality
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