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Criterion
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Rich Picture workspace showing the question, observations, and next decision.
Systems Thinking
Rich Picture
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration for CATWOE Analysis.
Systems Thinking
CATWOE Analysis
Purposedifferent
With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.A Rich Picture brings an unclear situation onto a shared drawing. It captures actors, tensions, information flows, and blind spots before the team jumps to solutions too early.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way.
Complexitydifferent
LowLowMediumMedium
Timedifferent
20-45 min30-90 minAs needed45-90 min
Participantsdifferent
1-82-104-153-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Ownership Reflection, Action Commitment, Coaching NotesRich Picture, Problem Framing NotesIncident Log, Action Tracker, Stakeholder UpdatesCATWOE Canvas, Root Definition, Stakeholder Perspectives, Constraints
Tagsno overlap
ResponsibilityLeadershipTeam
Systems thinkingSoft systemsFramingVisualization
IncidentOperationsReliability
Systems thinkingFramingStakeholders
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