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Criterion
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Rich Picture workspace showing the question, observations, and next decision.
Systems Thinking
Rich Picture
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Paper illustration of a Polarity Map with two poles and four quadrants
Systems Thinking
Polarity Mapping
Purposedifferent
With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.A Rich Picture brings an unclear situation onto a shared drawing. It captures actors, tensions, information flows, and blind spots before the team jumps to solutions too early.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.Polarity Mapping makes tensions between two opposing poles tangible, such as standardization and adaptation or control and autonomy. The method guards against making apparent either-or decisions prematurely.
Complexitydifferent
LowLowLowMedium
Timedifferent
20-45 min30-90 min20-45 min1-2 h
Participantsdifferent
1-82-103-123-12
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Ownership Reflection, Action Commitment, Coaching NotesRich Picture, Problem Framing NotesLessons learned, Action items, Event summaryPolarity Map, Warning Signs, Balance Actions
Tagsno overlap
ResponsibilityLeadershipTeam
Systems thinkingSoft systemsFramingVisualization
LearningOperationsImprovement
Systems thinkingTradeoffsLeadership
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