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Criterion
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Paper illustration of a Polarity Map with two poles and four quadrants
Systems Thinking
Polarity Mapping
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration for CATWOE Analysis.
Systems Thinking
CATWOE Analysis
Purposedifferent
With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.Polarity Mapping makes tensions between two opposing poles tangible, such as standardization and adaptation or control and autonomy. The method guards against making apparent either-or decisions prematurely.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way.
Complexitydifferent
LowMediumLowMedium
Timedifferent
20-45 min1-2 h45-90 min45-90 min
Participantsdifferent
1-83-123-123-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Ownership Reflection, Action Commitment, Coaching NotesPolarity Map, Warning Signs, Balance ActionsExpectation Map, Alignment Notes, AgreementsCATWOE Canvas, Root Definition, Stakeholder Perspectives, Constraints
Tagsno overlap
ResponsibilityLeadershipTeam
Systems thinkingTradeoffsLeadership
AlignmentStakeholdersTeam
Systems thinkingFramingStakeholders
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