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Criterion
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Paper illustration of a Polarity Map with two poles and four quadrants
Systems Thinking
Polarity Mapping
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.Polarity Mapping makes tensions between two opposing poles tangible, such as standardization and adaptation or control and autonomy. The method guards against making apparent either-or decisions prematurely.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
LowMediumLowMedium
Timedifferent
20-45 min1-2 h15-30 min45-90 min
Participantsdifferent
1-83-122-62-5
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Ownership Reflection, Action Commitment, Coaching NotesPolarity Map, Warning Signs, Balance ActionsRoot cause notes, CountermeasuresA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
ResponsibilityLeadershipTeam
Systems thinkingTradeoffsLeadership
Root causeIncidentLeanProblem solving
LeanProblem solvingCoachingOperations
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