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Criterion
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Game Day workspace showing the question, observations, and next decision.
DevOps
Game Day
Stakeholder Mapping
Facilitation
Stakeholder Mapping
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Purposedifferent
With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic.When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.
Complexitydifferent
LowHighLowLow
Timedifferent
20-45 minHalber Tag60–90 min45-90 min
Participantsdifferent
1-85-202-83-12
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Ownership Reflection, Action Commitment, Coaching NotesSimulation Notes, Gaps List, Updated RunbooksStakeholder Map, Engagement Plan, Risk NotesExpectation Map, Alignment Notes, Agreements
Tagsno overlap
ResponsibilityLeadershipTeam
ResilienceOperationsIncident
StakeholdersAlignmentFacilitationChange
AlignmentStakeholdersTeam
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