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Criterion
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration of a team retrospective with three separate Start, Stop, and Continue areas and a shared action list.
Agile
Start Stop Continue
Paper illustration for Mad Sad Glad
Agile
Mad Sad Glad
Purposedifferent
With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.When a team wants to deliberately adjust its working behavior, it makes habits visible and assessable. It focuses on concrete changes instead of diffuse mood.When a team's or workshop's mood needs to become readable, it structures emotional signals with little setup. It makes strain, relief, and sources of energy tangible.
Complexitysame
LowLowLowLow
Timedifferent
20-45 min45-90 min30-60 min30-60 min
Participantsdifferent
1-83-123-123-10
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Ownership Reflection, Action Commitment, Coaching NotesExpectation Map, Alignment Notes, AgreementsStart Stop Continue Board, Improvement ActionsEmotion Board, Themes, Action Items
Tags1 shared
ResponsibilityLeadershipTeam
AlignmentStakeholdersTeam
RetrospectiveImprovementTeamReflection
RetrospectiveTeamReflection
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