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Criterion
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Purposedifferent
With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.
Complexitydifferent
LowLowMediumMedium
Timedifferent
20-45 min45-90 min1-4 h1-2 h
Participantsdifferent
1-83-123-84-12
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Ownership Reflection, Action Commitment, Coaching NotesExpectation Map, Alignment Notes, AgreementsProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanAlignment Map, Open Issues, Decision Questions
Tagsno overlap
ResponsibilityLeadershipTeam
AlignmentStakeholdersTeam
Root causeProblem solvingQualityIncident
AlignmentStakeholdersStrategyFacilitation
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