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Criterion
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Purposedifferent
With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.
Complexitydifferent
LowLowLowMedium
Timedifferent
20-45 min45-90 min15-30 min1-2 h
Participantsdifferent
1-83-122-64-12
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Ownership Reflection, Action Commitment, Coaching NotesExpectation Map, Alignment Notes, AgreementsRoot cause notes, CountermeasuresAlignment Map, Open Issues, Decision Questions
Tagsno overlap
ResponsibilityLeadershipTeam
AlignmentStakeholdersTeam
Root causeIncidentLeanProblem solving
AlignmentStakeholdersStrategyFacilitation
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