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Criterion
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration for Knowledge Mapping.
Knowledge Modeling
Knowledge Mapping
Purposedifferent
With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable.
Complexitydifferent
LowMediumLowMedium
Timedifferent
20-45 min1-2 h45-90 min1-3 h
Participantsdifferent
1-81-83-123-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Ownership Reflection, Action Commitment, Coaching NotesConcept Map, Relationship Labels, Knowledge GapsExpectation Map, Alignment Notes, AgreementsKnowledge Map, Critical Knowledge Areas, Transfer Plan
Tagsno overlap
ResponsibilityLeadershipTeam
KnowledgeConceptsMappingSensemaking
AlignmentStakeholdersTeam
KnowledgeMappingRisk
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