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Criterion
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Purposedifferent
With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.
Complexitydifferent
LowMediumMediumLow
Timedifferent
20-45 min1-2 h90-180 min45-90 min
Participantsdifferent
1-81-84-123-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Ownership Reflection, Action Commitment, Coaching NotesConcept Map, Relationship Labels, Knowledge GapsDecision Rights Matrix, AgreementExpectation Map, Alignment Notes, Agreements
Tagsno overlap
ResponsibilityLeadershipTeam
KnowledgeConceptsMappingSensemaking
DecisionGovernanceAlignmentResponsibility
AlignmentStakeholdersTeam
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