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Criterion
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Paper illustration for Communication Plan
Delivery
Communication Plan
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration of Team API with its method-specific working model.
Team Design
Team API
Purposedifferent
With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document.
Complexitysame
LowLowLowLow
Timedifferent
20-45 min45-90 min45-90 minHalf day initial, dann laufend
Participantsdifferent
1-82-63-12Ein Team plus Stakeholder
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Ownership Reflection, Action Commitment, Coaching NotesCommunication Plan, Channel Matrix, Message CadenceExpectation Map, Alignment Notes, AgreementsTeam API Document
Tagsno overlap
ResponsibilityLeadershipTeam
CommunicationStakeholdersDeliveryPlanning
AlignmentStakeholdersTeam
TeamAlignmentCommunicationService
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