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Criterion
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Paper illustration for CATWOE Analysis.
Systems Thinking
CATWOE Analysis
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Purposedifferent
With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.
Complexitydifferent
LowMediumMediumLow
Timedifferent
20-45 min45-90 min45-90 min45-90 min
Participantsdifferent
1-83-82-53-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Ownership Reflection, Action Commitment, Coaching NotesCATWOE Canvas, Root Definition, Stakeholder Perspectives, ConstraintsA3 Report, Action Plan, Root Cause AnalysisExpectation Map, Alignment Notes, Agreements
Tagsno overlap
ResponsibilityLeadershipTeam
Systems thinkingFramingStakeholders
LeanProblem solvingCoachingOperations
AlignmentStakeholdersTeam
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