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Criterion
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Paper illustration for Behavior Over Time Graph.
Systems Thinking
Behavior Over Time Graph
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Iceberg Model method illustration showing its working structure
Systems Thinking
Iceberg Model
Purposedifferent
With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.A Behavior Over Time Graph shows how a metric or observation develops over time. The method makes trends, breaks, and recurring patterns visible that get lost in snapshots.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.The Iceberg Model separates visible events from patterns, structures, and mental models. This turns a single observation into a deeper understanding of why a problem keeps recurring.
Complexitydifferent
LowLowMediumLow
Timedifferent
20-45 min20-45 min1-4 h30-60 min
Participantsdifferent
1-81-103-82-10
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Ownership Reflection, Action Commitment, Coaching NotesBehavior Over Time Graph, Trend Hypotheses, Key EventsProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanIceberg Worksheet, Pattern Notes, Intervention Ideas
Tagsno overlap
ResponsibilityLeadershipTeam
Systems thinkingPatternsDynamics
Root causeProblem solvingQualityIncident
Systems thinkingRoot causePatterns
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