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Criterion
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Paper illustration for Behavior Over Time Graph.
Systems Thinking
Behavior Over Time Graph
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Iceberg Model method illustration showing its working structure
Systems Thinking
Iceberg Model
Purposedifferent
With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.A Behavior Over Time Graph shows how a metric or observation develops over time. The method makes trends, breaks, and recurring patterns visible that get lost in snapshots.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.The Iceberg Model separates visible events from patterns, structures, and mental models. This turns a single observation into a deeper understanding of why a problem keeps recurring.
Complexitysame
LowLowLowLow
Timedifferent
20-45 min20-45 min15-30 min30-60 min
Participantsdifferent
1-81-102-62-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Ownership Reflection, Action Commitment, Coaching NotesBehavior Over Time Graph, Trend Hypotheses, Key EventsRoot cause notes, CountermeasuresIceberg Worksheet, Pattern Notes, Intervention Ideas
Tagsno overlap
ResponsibilityLeadershipTeam
Systems thinkingPatternsDynamics
Root causeIncidentLeanProblem solving
Systems thinkingRoot causePatterns
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