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| Criterion |  Operations ABC Analysis |  UX Research User Interviews |  Product Discovery Concierge MVP |  Product Discovery Kano Model |
|---|---|---|---|---|
Purposedifferent | With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention. | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. | When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution. | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. |
Complexitydifferent | Low | Low | Medium | Medium |
Timedifferent | 30-60 min | 30–60 min per interview | 1-4 Wochen | 1-2 Tage |
Participantsdifferent | 1-5 | 1 participant per interview | 3-10 Kunden | 10-50 |
Formatdifferent | Async | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | ABC Classification, Focus Rules, Control List | Interview Notes, Themes, Insight Summary | Concierge Learnings, Service Blueprint, MVP Risks | Kano Matrix, Feature Classes, Priority Themes |
Tagsno overlap | PrioritizationOperationsPortfolio | QualitativeResearchCustomerDiscovery | MVPValidationServiceDiscovery | SatisfactionPrioritizationCustomer |