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| Criterion |  Operations ABC Analysis |  UX Research Personas |  UX Research User Interviews |  Product Discovery Kano Model |
|---|---|---|---|---|
Purposedifferent | With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention. | When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions. | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. |
Complexitydifferent | Low | Medium | Low | Medium |
Timedifferent | 30-60 min | 1-3 Tage | 30–60 min per interview | 1-2 Tage |
Participantsdifferent | 1-5 | Internes Team | 1 participant per interview | 10-50 |
Formatdifferent | Async | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | ABC Classification, Focus Rules, Control List | Persona Profiles, Needs Summary, Scenario Notes | Interview Notes, Themes, Insight Summary | Kano Matrix, Feature Classes, Priority Themes |
Tagsno overlap | PrioritizationOperationsPortfolio | ResearchCustomerSynthesis | QualitativeResearchCustomerDiscovery | SatisfactionPrioritizationCustomer |