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Criterion
Paper illustration for ABC Analysis
Operations
ABC Analysis
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Process Mapping method illustration showing its working structure
Operations
Process Mapping
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
30-60 min1-2 Tage1-3 h45-90 min
Participantsdifferent
1-510-503-102-5
Formatdifferent
AsyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
ABC Classification, Focus Rules, Control ListKano Matrix, Feature Classes, Priority ThemesProcess Map, Handoff List, Improvement BacklogA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
PrioritizationOperationsPortfolio
SatisfactionPrioritizationCustomer
ProcessOperationsImprovement
LeanProblem solvingCoachingOperations
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