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| Criterion |  Operations ABC Analysis |  Product Discovery Kano Model |  Knowledge Modeling Event Modeling |  UX Design Service Blueprinting |
|---|---|---|---|---|
Purposedifferent | With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention. | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | Event Modeling connects business workflows with commands, events, and views into one coherent mental model. It helps design behavior, UI, and technical slices from the same underlying logic. | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. |
Complexitydifferent | Low | Medium | Medium | High |
Timedifferent | 30-60 min | 1-2 Tage | 2-6 h | 0.5-2 Tage |
Participantsdifferent | 1-5 | 10-50 | 2-8 | 6-12 |
Formatdifferent | Async | Workshop + async | Workshop + async | Workshop |
Outputdifferent | ABC Classification, Focus Rules, Control List | Kano Matrix, Feature Classes, Priority Themes | Event Model, UI Flow, Commands, Read Models | Service Blueprint, Fail Points, Ownership Map |
Tagsno overlap | PrioritizationOperationsPortfolio | SatisfactionPrioritizationCustomer | EventsBlueprintDomain-Driven DesignBehavior | Service designOperationsJourneyBlueprint |