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Criterion
Paper illustration for ABC Analysis
Operations
ABC Analysis
Empathy Mapping
UX Research
Empathy Mapping
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
LowLowMediumMedium
Timedifferent
30-60 min30–60 min1-2 Tage45-90 min
Participantsdifferent
1-54-810-502-5
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
ABC Classification, Focus Rules, Control ListEmpathy Map, Assumptions List, Research GapsKano Matrix, Feature Classes, Priority ThemesA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
PrioritizationOperationsPortfolio
SynthesisQualitativeWorkshop
SatisfactionPrioritizationCustomer
LeanProblem solvingCoachingOperations
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