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Criterion
Paper illustration for ABC Analysis
Operations
ABC Analysis
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Paper illustration for Fault Tree Analysis.
Operations
Fault Tree Analysis
Purposedifferent
With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.For a critical top event with several possible triggers, the method logically models failure paths. It makes visible which combinations of conditions can lead to damage.
Complexitydifferent
LowMediumHighHigh
Timedifferent
30-60 min1-3 Wochen2-6 h2-6 h
Participantsdifferent
1-54-12 Beobachtungen3-103-8
Formatdifferent
AsyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
ABC Classification, Focus Rules, Control ListField Notes, Workflow Insights, Pain PointsFMEA Table, Risk Priority, Mitigation ActionsFault Tree, Critical Paths, Cause Hypotheses, Control Actions
Tagsno overlap
PrioritizationOperationsPortfolio
UX researchObservationContext
RiskQualityOperationsRoot cause
RiskRoot causeSafety
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