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Criterion
Paper illustration for ABC Analysis
Operations
ABC Analysis
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for ALPEN Method
Operations
ALPEN Method
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
LowMediumLowLow
Timedifferent
30-60 min1-3 Wochen10-20 min daily30-120 min
Participantsdifferent
1-54-12 Beobachtungen12-6
Formatdifferent
AsyncWorkshop + asyncAsyncWorkshop
Outputdifferent
ABC Classification, Focus Rules, Control ListField Notes, Workflow Insights, Pain PointsDaily Plan, Time Estimates, Review NotesObservation Notes, Improvement Ideas
Tagsno overlap
PrioritizationOperationsPortfolio
UX researchObservationContext
PlanningTime managementProductivityOperations
LeanObservationProcessOperations
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