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Criterion
Paper illustration for ABC Analysis
Operations
ABC Analysis
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Purposedifferent
With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.
Complexitydifferent
LowLowMediumMedium
Timedifferent
30-60 min20-45 min1-2 Tage1-3 h
Participantsdifferent
1-53-1210-503-10
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
ABC Classification, Focus Rules, Control ListLessons learned, Action items, Event summaryKano Matrix, Feature Classes, Priority ThemesProcess Map, Handoff List, Improvement Backlog
Tagsno overlap
PrioritizationOperationsPortfolio
LearningOperationsImprovement
SatisfactionPrioritizationCustomer
ProcessOperationsImprovement
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