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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Value Stream Mapping workspace showing the question, observations, and next decision.
Delivery
Value Stream Mapping
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration of Cost of Delay with its method-specific working model.
Delivery
Cost of Delay
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When delivery work dissolves into wait times, handoffs, and hidden effort, Value Stream Mapping makes the actual flow visible. The method exposes bottlenecks, idle time, and feedback loops so lead time and improvement levers become tangible.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.Helps clarify scope, order, and delivery flow in concrete terms. It makes work, constraints, and sequence manageable. The result is captured as a Cost of Delay table and prioritization sequence.
Complexitydifferent
MediumMediumHighHigh
Timedifferent
45-90 min1-3 h2-8 h90-180 min
Participantsdifferent
2-54-102-83-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisCurrent-state map, Future-state map, Bottleneck listProblem Analysis, Decision Analysis, Risk PlanCoD Table, Prioritization Sequence
Tagsno overlap
LeanProblem solvingCoachingOperations
LeanFlowWasteDelivery
Problem solvingRoot causeDecisionOperations
PrioritizationDeliveryEconomicsDecision
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