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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Paper illustration for PDCA Cycle.
Operations
PDCA Cycle
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
45-90 min1-3 Tage0.5-5 Tage1 h bis mehrere Wochen
Participantsdifferent
2-5Internes Team4-101-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisPersona Profiles, Needs Summary, Scenario NotesKaizen Charter, Waste List, Improvement Experiments, Standard Work UpdatePDCA Log, Experiment Plan, Learning Outcome, Standard Change
Tagsno overlap
LeanProblem solvingCoachingOperations
ResearchCustomerSynthesis
LeanContinuous improvementOperations
Continuous improvementLeanExperiments
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